Software Platform

Telecom 5-star Computer Room: The telecom-level computer room has higher availability and disaster resistance capabilities than the ordinary server computer rooms of enterprises.

Computer room safety system: The IDC computer room conducts strict management of the personnel entering and leaving. It is equipped with an access control system, which strictly verifies the identities of the entering personnel to ensure the safety of the computer room space.

Computer Room Security Measures: The data center is equipped with professional security guards who are on duty 7×24 hours and patrol at any time. The computer room is under 24-hour security monitoring, and all activities inside the computer room are recorded by cameras.

Alibaba Cloud Hangzhou Data Center

Network Transmission Security

All your data communication is encrypted via SSL/TLS, reaching the encryption level of banks. The Zhangguanjia platform uses the VeriSign 128-bit Mandatory Enhanced (EV) server certificate of Symantec (a global leading solution provider in the field of information security) to encrypt the transmitted information.

Alibaba Cloud Monitoring scans the security status of the Zhangguanjia platform continuously every day, proactively discovers various potential risks in the platform application deployment, and notifies Xuanwuji.

Through measures such as strict network segmentation and isolation, regular network security scans and traffic analysis, and cooperation with professional security vendors, it ensures the secure access to all businesses.

Disaster Recovery Measures

To ensure that customers' data will never be lost and can operate continuously 7×24 hours, Zhangguanjia, through the mutual backup of more servers and off-site backup, leaves encrypted data backups at multiple geographical locations every early morning.

Data Archiving and Export Service: The Zhangguanjia system supports functions such as batch export of customer data and report output, which can ensure the highest flexibility of customer data.

Account Password Security

The account security system relies on the password policy and access control policy, prohibits weak passwords, and monitors illegal login attempts.

Through the account monitoring platform, it monitors and alarms the batch login attempts of users on the same device. When an attack behavior is detected, it can automatically add the IP of the device to the blacklist.

File Storage Security

The seal use images are stored in the highly reliable professional object storage server OSS of Alibaba Cloud.

It adopts secret key authentication and control, realizing the separation of read and write permissions.

Through server encryption, anti-hotlinking, and VPC network isolation, it ensures the security of your data.

Authoritative Guarantee

Zhangguanjia relies on first-class international hardware and a strict data security management mechanism to ensure the security and privacy of customers' data in terms of management and technology. It has passed the ISO27001 information security certification and the Ministry of Public Security security certification, and with better qualifications, it escorts the information security of enterprises.

Zhangguanjia leads the insights into the advancement of management, takes security as the top priority, and is committed to creating a secure, reliable and resilient platform for users.

Data Process System

Zhangguanjia has formulated strict, and even harsh, regulations for the data usage process. Only the company's technical responsible person can master the passwords of the production server and the business database. The maintenance operations of the data must be carried out by the company's technical responsible person, and other development teams and maintenance teams cannot independently access the real customer data.

The databases of each enterprise are independent of each other. Even if the employees of the customer enterprise make serious operation mistakes, the information of one enterprise will not be transmitted to another enterprise through the Zhangguanjia system.

The Zhangguanjia service purchase contract includes data confidentiality clauses, and Zhangguanjia takes the initiative to assume the legal and economic responsibilities of confidentiality.

Continuous Service Capability of Equipment

Server Cluster: The servers adopt a distributed cluster, and all devices ensure high availability through multiple redundancies and mutual backups.

Automatic Inspection of Monitoring Servers: The Alibaba Cloud monitoring servers monitor the Zhangguanjia environment at any time, cyclically check the situation of each server, discover abnormalities in advance and automatically process them. At the same time, it automatically sends text messages and emails to remind the system maintenance personnel.

BGP High-speed Network Channel: The IDC computer room uses BGP lines to eliminate the access barriers between the north and the south, and realizes high-speed interconnection and intercommunication of different networks.